For most Americans, the single most expensive purchase they make is their home. Whether it is a condo, townhouse, mobile home, manufactured home, or traditional home, repairs and maintenance will be required over the life of the home. Many people do it themselves for smaller, less complicated projects but some projects require expert help and resources.
The home construction and repair industry has numerous quality and experienced builders, roofers, plumbers, electricians, remediation specialists (for mold, water damage, smoke, fire, etc.) and related professionals. Unfortunately, there are also some contractors who are less than professional. They provide subpar parts, perform poor work, do not honor their warranties, or otherwise leave the homeowner disappointed.
When buying, building, or having work done to a home, do your homework. Ask your neighbors and friends for referrals to contactors and home repair professionals. Be sure to pay all contractors via check or money order and avoid cash payments. Seek a contract in which you can wait to make full payment after the work has been completed. Before any work begins, get a written agreement that includes the scope of work to be performed, a description of materials to be performed, and the estimated price for the work (materials and labor). This agreement should be signed by the contractor. If there are any substantial changes in the terms of the agreement, get them in writing. Ask as many questions as you feel neccesary so that you are comfortable with the contractor and the work to be performed. If you are dealing with an individual or business that claims to be a licensed contractor, check their information on the website for the North Carolina Licensing Board for General Contractors. 
Special rules apply in the case of manufactured and modular homes in North Carolina. The Manufactured Housing Board handles complaints and other issues related to manufactured and modular homes. Click on the following links for more information: Regulations, Complaint Forms, Other Information.
If you have not received the benefit of your bargain, John O'Neal has experience in handling homeowners issues and may be able to help you. If you have hired and paid a contractor who has left you disappointed, contact the O'Neal Law Office for a free consultation to discuss your situation.
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