What You Need to Have

Please obtain originals or copies as many of the following items as possible prior to our first conversation about your vehicle problem. It is understood that you may not have or be able to obtain all of the items listed but the more of them you have the more time it may save us in discussing and assessing your potential claim(s).

Warranty issues or Mechanical problems with vehicle

  • Bill of Sale a/k/a Buyer's Order
  • Retail installment sales contract a/k/a finance contract
  • Damage Disclosure Statement
  • Odometer Disclosure Statement
  • Buyer's Guide window sticker
  • "We Owe" or similar documentation of any post-purchase vehicle work/modifications to be performed by seller
  • All other documents you received from seller at time of purchase
  • Advertisements or Internet listings about the specific vehicle you purchased
  • Work orders, service tickets, and other documentation of work performed on vehicle
  • Estimates for repairs needed to vehicle
  • Receipts for any payments for work performed on vehicle
  • Warranty agreements and vehicle service agreements
  • Completed Vehicle Problem Log

Failure to Disclose Vehicle Damage

  • Bill of Sale a/k/a Buyer's Order
  • Retail installment sales contract a/k/a finance contract
  • Damage Disclosure Statement
  • Buyer's Guide window sticker
  • All other documents you received from seller at time of purchase
  • Certified North Carolina DMV vehicle title history (or title history from another state if appropriate) NOTE:  Click here for sample form to direct you in completing your request
  • Documentation of previous vehicle damage (ex: repair invoice, repair estimate)
  • Accident/incident report(s)
  • CarFax or Autocheck report on vehicle

Additionally, contact your automobile insurance agent and ask him/her to check your vehicle's identification number (VIN) in the claims database regarding amounts paid for property damage repairs and/or total loss payouts.  Provide the O'Neal Law Office with any information you may obtain from your automobile insurance company.

Odometer Fraud/Mileage Rollback

  • Bill of Sale a/k/a Buyer's Order
  • Retail installment sales contract a/k/a finance contract
  • Odometer Disclosure Statement
  • Buyer's Guide window sticker
  • All other documents you received from seller at time of purchase
  • Certified North Carolina DMV vehicle title history (or title history from another state if appropriate) NOTE: Click here for sample form to direct you in completing your request
  • CarFax or Autocheck report on vehicle

Spot Delivery a/k/a Yo-yo sale a/k/a Conditional Delivery

  • Bill of Sale a/k/a Buyer's Order
  • Retail installment sales contract a/k/a finance contract
  • Agreement to Furnish Insurance
  • All proof of payment of vehicle insurance premiums
  • Any insurance Declarations Page listed the vehicle insured by you after the purchase transaction
  • Temporary marker receipt a/k/a 30-day tag receipt
  • Copy of any conditional delivery agreement or other documentation referenced by dealer in asserting a conditional delivery has occurred
  • All other documents you received from seller at time of purchase

Wrongful Repossession

  • Bill of Sale a/k/a Buyer's Order
  • Retail installment sales contract a/k/a finance contract
  • Receipts or proof of all vehicle payments made by you
  • Security agreement (typically gives seller and/or lender the right to repossess vehicle if breach of contract occurs)
  • All certificates of repossession
  • Correspondence or notices from seller or lender regarding potential deficiencies or breach of contract by you
  • Documentation of seller or lender's usage of a GPS tracking and/or shutdown device on the vehicle

Personal Injury

  • Accident report/crash report or exchange of information sheet
  • Copy of any automobile insurance policies covering you or your vehicle
  • All medical bills, records, receipts, or other documentation you have related to your treatment
  • Names and contact information for all medical and healthcare providers you have seen and are currently scheduled to see
  • All letters or correspondence received from any insurance company (auto, health, life, etc.) related to the accident/incident
  • Pictures of your injuries
  • Pictures of the damage to your vehicle or any of the vehicles involved in the incident
  • Pictures of the scene of the accident/incident
  • Names and contact information for witnesses to the accident/incident
  • If you have lost wages due to your injury, provide 3-4 pay stubs for the period immediately before the accident/incident AND at least 2 pay stubs for the periods after your return to work (if you have returned to work)

Debt Collection Problems

  • Name of the creditor or collector who has contacted you as well as the nature of the account(s) and account number(s) on which collection is being sought
  • Copy of all letters, emails, faxes, and other correspondence you have received from the creditor and/or any persons seeking to collect on the debt
  • Copy of all letters, emails, faxes, and other correspondence you have sent to the creditor and/or any persons seeking to collect on the debt
  • Statements, account histories, and other documentation you have regarding the account on which collection is being sought
  • Copies of any checks, money orders, or other proof of your payments made on the account
  • Copy of your credit report from any of the three major credit reporting agencies (for a free copy visit www.annualcreditreport.com)
  • Copy of all repayment agreements, settlement agreements, forgiveness letters, and other documentation of modifications made to your debt or debt repayment
  • IF YOU HAVE BEEN SUED: Copy of all complaints, summonses, motions, notices, affidavits, judgments, and other court documents you have received in your case
  • Recordings or records of any harassing phone calls or other threatening communications you have received